Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss New Mill | GPhC No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss New Mill is a GPhC registered online pharmacy weight loss clinic serving New Mill, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following types of personal and health-related information:

Full name, date of birth, and contact details (email address, phone number, postal address)
Medical history, current medications, allergies, and health conditions relevant to your treatment
Prescription and consultation information provided during your weight loss assessment
Payment information (processed securely via our payment provider — we do not store card details)
Technical data such as IP address, browser type, and device information collected via our website

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and issue prescriptions where appropriate
To dispense and deliver your medication — orders are dispatched within 1 working day once approved by our pharmacist
To maintain accurate medical and pharmacy records as required by law and GPhC standards
To communicate with you regarding your treatment, orders, or follow-up care
To process payments securely and prevent fraud
To comply with our legal and regulatory obligations as a registered pharmacy

The legal bases for processing your data include the performance of a contract, compliance with legal obligations, and — for special category health data — the provision of healthcare services.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes
Analytics cookies: Help us understand site usage so we can improve our services
Preference cookies: Remember your settings and preferences for future visits

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Healthcare professionals: Where clinical referral or consultation support is required for your care
Delivery partners: To fulfil your medication order within 1 working day of pharmacist approval
Payment processors: To handle transactions securely and in compliance with PCI-DSS standards
IT and platform providers: Who support the operation of our website and dispensing systems, under strict data processing agreements
Regulatory bodies: Such as the GPhC or NHS where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

5. Data Retention

We retain patient records for a minimum of 8 years in accordance with NHS and GPhC guidance, or longer where required by law. After this period, data is securely deleted or anonymised.

6. Data Security

We take the security of your personal data seriously. We use encryption, secure servers, and access controls to protect your information from unauthorised access, loss, or disclosure. Our staff are trained in data protection and patient confidentiality.

7. Contact Us

If you have any questions about this privacy policy, wish to exercise your rights under UK GDPR, or have a concern about how your data is handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you remain dissatisfied with our response, you have the right to raise your concern with the relevant data protection authority in the United Kingdom.