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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss New Mill

Pharmacy Weight Loss New Mill
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss New Mill, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss New Mill is a GPhC-registered online pharmacy clinic (GPhC No. 9012511) providing weight management consultations and prescription services to patients in New Mill, UK. We operate in full compliance with GPhC standards and UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to decline or withdraw services if we determine that treatment is not clinically appropriate for you. Our prescribing decisions are final and made in the interests of patient safety.

3. Prescriptions

All prescriptions are issued by a registered prescriber following an online clinical assessment. Completing a consultation does not guarantee that a prescription will be issued. Our pharmacist will review your responses and may contact you for further information before approving any medication.

Prescriptions issued through our service are valid for use only through Pharmacy Weight Loss New Mill unless otherwise stated. You must not share, transfer, or misuse any prescription issued to you.

It is your responsibility to ensure that all health information provided during your consultation is accurate. Providing false or misleading information may result in inappropriate medication and could pose a serious risk to your health.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards and other payment methods as displayed at checkout. All transactions are processed securely.

Prices include the cost of the medication, clinical consultation, and delivery. We reserve the right to amend our prices at any time. The price displayed at checkout is the price you will pay.

5. Delivery

Once your order has been approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary due to circumstances beyond our control, including courier delays or public holidays.

Medications are dispatched in discreet, secure packaging to the delivery address provided at checkout. You are responsible for ensuring your delivery address is correct. We cannot be held liable for failed deliveries resulting from inaccurate address information.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been approved and dispatched. To cancel, please contact us as soon as possible via our website or email.

Once a prescription has been dispensed and dispatched, we are unable to offer a refund under UK medicines regulations, as prescription medications cannot be returned or resold. If your order is declined by our prescriber, you will receive a full refund within 5 to 10 working days.

If your medication arrives damaged or you believe an error has occurred, please contact us within 48 hours of receipt and we will investigate promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for in-person medical care. If you experience a medical emergency or serious side effects, contact 999 or attend your nearest A&E immediately.

Always inform your GP or other healthcare providers of any medications you are taking through our service. We accept no liability for adverse outcomes resulting from failure to disclose accurate medical information during your consultation.

8. Privacy and Data

We process your personal and health data in accordance with the UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. For data requests or concerns, please contact us via our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. The latest version will always be available on our website. Continued use of our services after any changes constitutes your acceptance of the updated terms.